We recognize that the country is very focused on COVID-19 impacts and it is easy for those who wish to seek care to be hesitant to do so in this time. As your local healthcare facility, we want to make sure individuals who need to seek care do. Do not put off today what could cause more trouble tomorrow, do not put off talking with your healthcare provider about concerns you are having.

Part of our response includes balancing our readiness to care for patients with COVID-19 while continuing to make sure the many other patients who depend on our hospital and Emergency Room receive needed and timely care. Our facility is a safe place to receive care; we’ve implemented comprehensive protocols to ensure the safety of our patients, colleagues and the visitors to our facilities. We are following the recommended guidelines from the Centers for Medicare and Medicaid Services (CMS), as well as the Governor’s Executive Order 20-72, to review scheduled procedures based on a number of factors, including the urgency of the procedure, the clinical judgement of our physicians as well as the current circumstances in the facility and the community.

We are ready and able to handle patients who are both affected by this pandemic, and those who are experiencing emergencies that are unrelated to COVID-19. We implore you to seek care for symptoms that are effecting your day-to-day or creating an emergency for your health. We are safe, prepared and here for you.

We would like to reiterate that symptoms that need addressing and should not be put off:

Loss of consciousness

Chest pain

Stroke signs and symptoms

Gasping for air or not breathing

Allergic reaction

Uncontrollable bleeding

Traumatic injury

Broken bones

Head injury

Stomach pain



High Fever


Rest assured that we have robust procedures in place to help prevent the spread of COVID-19 within our hospital and Emergency Room. Our colleagues are well trained to implement infectious disease protocols — this is something we do daily. Our hospitals go through a rigorous cleaning process typically, and additional procedures have been put in place in response to COVID-19.

We have procedures in place to separate suspected and positive COVID patients from other patients needs care in our facilities. Our routine procedures which include triaging patients/typical infectious disease protocols as well as rigorous Hospital Sanitization have been enhanced for COVID-19 by technological and procedural implementation to ensure the safety of our patients and colleagues. These enhancements include:

Emergency vehicle call-ins COVID-19 alerts

Specific infectious disease protocols for PPE

Cohorting COVID19 suspected and positive patients

Universal Masking

Screening Patients, Visitors and Colleagues

Advanced Visitor Policies

COVID-19 Screening Tool available on website

Telehealth and VivifyGo

I would like to send a confident message, that Lake City Medical Center and our Suwannee Campus is safe! We remain focused on safe quality care and remain focused to meet the needs of our community! As we have supported the neighboring community as the best of the best for over 20 years, we are committed to the care and improvement of human life.

Rick Naegler,

Chief Executive Officer

Lake City Medical Center and Suwannee ER

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